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FAQ: How Do I Change My Energy Supplier?

We get it, expensive bills keep coming through your letterbox and you’ve finally said ‘Enough is enough, how do I change my energy supplier?’.

The Answer?

Well, My Energy are here to tell you exactly what you need to know and have to be able to make the switch. It’s important when changing supplier to be fully aware that your energy bill is not a tax, and shouldn’t be treated as something that just ‘gets taken’ from your bank account; you have the power to reduce the fees.

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FAQ: Who Supplies My Energy?

If you’ve just moved house, rented an apartment or taken a room in a house share, it’s quite possible that you don’t know the answer to ‘Who supplies my energy?’.

Perhaps you don’t need to worry, especially if you have a landlord who sorts the bills out themselves, however, if you’re asking yourself ‘Who supplies my energy?’ because you’re looking to get a better deal, you’ve come to the right place…

If You’ve Just Moved House

On top of moving home, removal van fees, heaps of paperwork and new mortgage figures to pay, the last thing anyone needs is over-inflated energy bills! When people leave a property, it’s their responsibility to inform the energy company, but a lot of the time they forget.

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Story: The Rise Of The Independent Energy Company

Once upon a time in 2014…

Ofgem, the government regulator for the gas and electricity markets in the UK, announced that it was investigating the Big Six energy companies (British Gas, SSE, Scottish Power, Npower, E.On and EDF) for profiteering.

Ultimately, the eighteen-month investigation found that the Big Six were overcharging £1.7bn a year, roughly £234 a year per household, but Ofgem bowed to pressure from the Big Six and placed the blame on consumers.

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Consumer Switching Reaches Record High

Supplier switches have surged to a six-year high, due to desperate homeowners shopping around for cheaper gas and electricity deals.

According to the regular, Ofgem, consumer switching reaches record high of 7.7 million energy provider swaps in the last year alone, with switching sites enabling consumers to take back control of their costings.

Recently, Britain’s energy market has come under increasing, political scrutiny, with claims that all homes are affected with even greater emphasis on poorer households.

For Ofgem’s Chief Executive, Dermot Nolan, this unprecedented rise in switching is a sign of things to come:

This welcome increase in switching should serve as a warning to supply companies.’

‘If they fail to keep prices under control, or do not provide a good service, they risk being punished as consumers vote with their feet.’

Heating-Controls-MyEnergy

Why using heating controls is a smart way to save money?

One of the best ways to save money on bills is to invest in thermostats and controls. There is a number of different heating controls, therefore you should take your time to decide which one is the best for your individual needs.

Room Thermostats

Room thermostats keep the air temperature around the room at a comfortable level. The lowest comfortable temperature is 18 degrees but about 21 degrees is the optimal figure to keep everyone living in your household happy. This type of heating control works best when allowed an uninterrupted access to free flowing air. Make sure it is not blocked with curtains or furniture

Thermostatic Radiator Valves (TRVs)

These devices are fitted to the radiators. They reduce the amount of water that passes through the radiator. This allows you to decide what temperature you want for each individual room.

Quick Tip: Stop using radiator covers as this will interrupt with your TRV data collection in regards to room temperature.

Cylinder Thermostats

Cylinder thermostat determines to what temperature the water stored in the cylinder is heated to. This prevents the water from unnecessary overheating. Once the temperature is right, the water supply from the boiler is turned off. The recommended temperature setting for this type of a control is between 60 and 65 degrees.

Timing Controls

This allows you to set up time periods for the boiler or central heating to go “on” or “off”. Make sure that the timer on the programmer is correct before setting the program up.

Wait for a cold evening and and keep record of the time your home took to warm up to a comfortable temperature. Then measure the time of your home to go cold form the moment of switching the control off. That way you identify your warm-up time and cool-down time. Set up your timer accordingly to your discoveries.

For more detailed information about types and use of heating controls visit Energy Saving Trust

Smart Heating Controls

Generally speaking, smart heating controls are more advanced ways of saving money through heating controls. After installing an application on your smart phone, you can easily manage your heating system remotely.

Benefits of using Heating Controls at Home

Your perfect set of heating controls should comprise a boiler thermostat, programmer, room thermostat and radiator valves (TRV). You can have immediate advantage of having your home heated without wasting any energy. Other benefits include:

Investing in new heating controls may still not bring you the desired results if you are on a high tariff or a billing plan that isn’t suited to your needs. Check our free online energy comparison tool to see if you can quickly switch to a new deal.