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FAQ: How Do I Change My Energy Supplier?

Mar232017
Energy NewsEnergy Saving TipsHousehold TipsMy Energyhow-do-I-change-my-energy-supplier-?

We get it, expensive bills keep coming through your letterbox and you’ve finally said ‘Enough is enough, how do I change my energy supplier?’.

The Answer?

Well, My Energy are here to tell you exactly what you need to know and have to be able to make the switch. It’s important when changing supplier to be fully aware that your energy bill is not a tax, and shouldn’t be treated as something that just ‘gets taken’ from your bank account; you have the power to reduce the fees.

This list is super simple and you should be able to collect all of the things on the same day, but just remember, it’s your energy, your bills, and you are in control. Also makes sure you follow the link – why you need to change your energy supplier first – in case you were still wondering. Otherwise, continue with this post.

Things You Need To ‘Change My Energy Supplier’…

Your Postcode

Your gas and electricity prices are actually set based on the region you live in, and some suppliers choose to only serve certain areas. By providing your current postcode you will find only quotes for your locality.

The Name Of Your Current Energy Supplier/s

Giving the name of your current supplier isn’t always necessary when trying to change, however it will be able to give you a more accurate quote during the process.

The Name Of Your Energy Tariff

Again, being able to give information about the offer or tariff you’re currently on, and how much it’s costing you, is going to be able to give the quoting system more information to base your quote on. You can find this information on your most recent bill.

An Up-to-date Meter Reading

Estimations on how much your new energy supplier is going to charge will be much better informed and accurate if you can provide your most recent meter reading.

Your Bank Details, If You’re Going To Pay By Direct Debit (Recommended)

Paying by Direct Debit is by far the easiest and quickest way to pay your energy bills, so get out your wallet, pull out your card and tap in those all important details.

A Meter Point Administration Number (MPAN) And Meter Point Reference Number (MPRN)

An MPAN is a unique number used to identify your property’s electricity supply, and an MPRN is the same for gas. You can find these codes on your bills, but make sure to get them exact, or you may end up changing someone else’s supplier!

A Couple Of Weeks Waiting Time

The switch doesn’t happen immediately, there are some behind the scenes activities that must go on before it can happen. Your new supplier will contact your old supplier and handle all of those communications, and you may be contacted by your old supplier to pay any outstanding fees, or an exit fee.

Generally the switch takes between 14 and 21 days, with most bill-payers averaging a waiting time of 17 days. You will be kept in the loop though, as your new energy supplier will be in touch to confirm dates with you.

Peace Of Mind

One of the most frequently asked questions is ‘will my energy be cut off while I switch?’. The answer simply is no – the energy comes from the same places, only the people who are charging you are different.

Their prices differ based on their own business costs, and whether they are running special promotions to attract or keep users.

There you have it, everything you need to answer the question ‘how do I change my supplier?’, now, head to our homepage and see how much you can save!

Category: Energy News, Energy Saving Tips, Household Tips, My EnergyBy Joseph Kennedy23rd March 2017

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